WARRANTY

    Precision Mist offers specialized services to all our clients and it is always a pleasure engaging with our customers from all over the region. We have a dedicated team of experts who work tirelessly to render services that exceed expectations. As a result, we always strive to ensure that our most esteemed customers get their money’s worth by offering an assortment of misting products to choose from. If you want to have a mist system that compares to no other, you're in the right place. 

1. Terms and conditions

   Precision Mist offers it's customers a 3 year warranty on all its pressure misting products as per the following terms:

  The benefits of the warranty are subject to proof of purchase and proper use. Any product that qualifies for the warranty will be repaired by an authorized Precision Mist technician. Normal wear and tear on nozzles, fittings, valves, plungers, tubing, hoses, filters and/or any electronic components are excluded from this warranty.

  This warranty does not cover for misting products that have been worked on or attempted repairs by an unauthorized technician.

  The warranty, also, does not apply to damaged products due to, freezing, running the pump dry, directly or indirectly, to abuse, negligence, misuse, accidents, alterations, or lack of maintenance thereof. 

  Precision Mist also will not be liable for injuries to persons or property, death of a person, or for accidental, special, contingent or consequential damages that may arise from the use of our products.

 This warranty is subject to the current laws and regulations. 

2. Return Policy 

   At Precision Mist we carefully select the products we provide to our esteemed customers to ensure that they are of the best quality and free from any defects. However, you may find that the goods delivered to you are not specific to your unique needs. Well, no need to worry because Precision Mist provides and adheres to a 7-day return policy.

  The return policy is for the purposes of replacing the sold products with ones that meet the customer’s specified requirements in the case of a damaged delivery or in a situation where the ordered products does not fit the customer’s specification.

  The customer pays for the ‘to and fro’ shipping of the returned goods as well as for any additional products that are issued by the company to facilitate the meeting of the customer’s requirements that were not specified during the initial purchase process, return transaction will entail a 20% re-stocking fee.

  The product must be unused and in the condition it was delivered to you. It also ought to be in the same packaging provided with all the original components. 

  The client will be required to show proof of purchase or the receipt issued during the initial delivery.

  Any returns made after 7 days from the date of purchase will not be accepted in store or online. 

   No returns on any custom designed products or parts.